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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

Yesterday
Focus On Tourism As Representatives Gather
Yesterday, Thursday 16 May, representatives from the tourism sector in the Highlands gathered in Inverness to take part in a Sustainable Tourism Strategy Workshop hosted by The Highland Council.   The meeting, which was well attended with representatives from across Highland and different interests, follows the launch of the Council's public consultation on its Draft Sustainable Tourism Strategy.  
16/5/2024
Helping Clear School Meal Debt In Scotland
First Minister John Swinney has confirmed the opening of a £1.5 million fund to support councils in removing the impact of school meal debt from families across the country.   Mr Swinney said this commitment will help ensure no child is penalised for struggling to pay for school meals as a result of the cost of living crisis.  
15/5/2024
Highland Council Has The Biggest Budget Gap In Scotland Of All 32 CouncilsThumbnail for article : Highland Council Has The Biggest Budget Gap In Scotland Of All 32 Councils
Todays Audit Scotland report Local government budgets 2024/25 reveals how dire council budgets are.   This makes many more cuts in services likely in coming years.  
3/5/2024
Councillors Agree To Utilise UK Shared Prosperity Fund To Support Castle Recruitment & TrainingThumbnail for article : Councillors Agree To Utilise UK Shared Prosperity Fund To Support Castle Recruitment & Training
Economy and Infrastructure Committee members today (2 May 2024) agreed to direct £100K from the Council's share of the UK Shared Prosperity Fund (UKSPF) to fund a new staff training programme at the Inverness Castle Experience.   The funding will enable the project team to provide specialist visitor attraction training to young people identified through partners at Developing the Young Workforce (DYW) and the University of the Highlands and Islands (UHI).  
3/5/2024
Economy And Infrastructure Committee Approve Council's Draft Ecology Strategy And Action Plan
Members of Highland Council's Economy and Infrastructure Committee today (2 May 2024) approved the local authority's draft Ecology Strategy and Action Plan which will now move forward to an 12-week public consultation.   The Ecology Strategy sets out an ambitious set of actions to tackle biodiversity loss and address the ecological emergency.  
3/5/2024
Success Of Highland Council's In-house Bus Service Pilot Is HighlightedThumbnail for article : Success Of Highland Council's In-house Bus Service Pilot Is Highlighted
The Highland Council's In-House bus service pilot project was launched in January 2023.   The success of its first year of operation in delivering savings and creating a valued and reliable service was highlighted at today’s Economy and Infrastructure Committee.  
3/5/2024
Highland Councillors Agree Community Regeneration Support For Communities To Continue
At the meeting of the Economy and Infrastructure Committee members had the opportunity to review the last two years of the Community Regeneration Funding Programme before agreeing changes to how the 2024/25 programme will be delivered.   Committee Chair, Cllr Ken Gowans said: "Following a successful two years, it is a good time to review what has gone well and what can be done better so we can continue to build on success, and seamlessly move the focus onto how best to support the delivery of projects." "With 279 live projects and over £6million of committed funds still to be claimed, there is no doubt as to the value and impact of the programme's potential.  
3/5/2024
Committee Gives Green Light To Active Travel And Road Safety Work
At the Highland Council Economy and Infrastructure Committee.  (Thursday 2 May 2024) Members had the opportunity to review the work the Council is doing to progress active travel and improve road safety before approving the next steps.  
2/5/2024
Highland Reports Achieving Priorities On Local Housing Strategy
The Housing and Property Committee met on Wednesday 1 May 2024 and noted the Housing Service performance report 2023/24 that met the agreed priorities and associated initiatives in the Local Housing Strategy 2023-2028.   The report highlighted a number of achievements in 2023/24 in increasing housing supply.  
1/5/2024
Highland Council Appoints 3 Assistant Chief ExecutivesThumbnail for article : Highland Council Appoints 3 Assistant Chief Executives
Kate Lackie, Malcolm MacLeod and Allan Gunn have been appointed as Assistant Chief Executives with The Highland Council.   Convener of the Council, Cllr Bill Lobban said: "I am delighted to say that Kate Lackie, Malcolm MacLeod and Allan Gunn have been appointed as Assistant Chief Executives with The Highland Council.  

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