Caithness Map :: Links to Site Map Paying too much for broadband? Move to PlusNet broadband and save£££s. Free setup now available - terms apply. PlusNet broadband.  

 

Highland Libraries Award For Quality Service Provision

25/1/2011

The Highland Council's Library Service has received acknowledgement for their commitment to providing high quality services at the inaugural Scottish Library Excellence Awards.

With public libraries in Scotland attracting over 30 million visitors per year and academic libraries attracting 12.8 million, the Scottish Library and Information Council (SLIC) acknowledged the achievements of Highland libraries.

The Highland Library Service was among libraries from across Scotland that received awards at the ceremony presented by Chair of the SLIC board, Christine May which took place at the Scottish Parliament.

The awards were made following the publication of the latest round of Public Library Quality Improvement Matrix (PLQIM) reports, a peer-reviewed self-evaluation tool where services are rated on a six-point scale to identify key strengths and weaknesses. Report results are used to inform the development of an improvement action plan, to ensure that public libraries provide the services that local people require.

Highland Libraries piloted the PLQIM programme and have carried out the self evaluation process since, performing highly in the provision of reading and the ethos and values category. Assessors return next month to look at leadership.

Commenting on the awards, Minister for Culture and External Affairs Fiona Hyslop said: "Scotland's public libraries are a valuable community resource, providing access to knowledge, learning and culture. They can be enjoyed by everyone and provide a diverse range of services - from reading for pleasure to education courses to wi-fi access - which can have a positive impact on the cultural health of the community.

"These awards recognise excellence in Scotland's libraries and acknowledge the hard work of those involved in reaching such a high standard. I would like to offer my congratulations to all of the award winners."

Elaine Fulton, Director of the Scottish Library and Information Council added: "The provision of library services is crucial to ensure that people have the support they need to develop their skills, realise their aspirations and contribute to the economic growth and wellbeing of the country.

"At a time when services are under scrutiny because of the pressures on public finances, it is important that we celebrate the value they add to communities and individuals.

"These awards demonstrate the commitment of library staff to delivering new, high quality, innovative services to ensure that communities have access to the information and advice that they need."

Libraries remain one of the free universal services for communities where the population can visit as individuals or groups to pursue reading for pleasure, learning or hobbies. They also support the business community, individual and community information needs and are inclusive of all age and social groups, nationalities, genders and religious beliefs.

In addition to the visitors who use general library services, libraries also have over 300,000 registered learners following formal courses and an increasing number, now over 10% of the population, use learning centres in libraries.

The event at the Scottish parliament buildings was hosted by Peter Peacock MSP who specially mentioned the ground breaking work with Social Networking and the use of the Internet that Highland Libraries have developed to provide library and information services for outlying communities to enjoy in the comfort of their own home.

To find out what Highland Libraries have to offer go to -
www.highland.gov.uk/leisureandtourism/libraries/

 

Related Businesses

 

Related Articles

[Local Authority]30/9/2014
‘Keep it real in Highland - report fake goods' says Trading Standards
A quick and easy way to report fake goods online is being launched today (30 September 2014) by Highland Council's Trading Standards as part of their ongoing battle against product counterfeiting.   Consumers or businesses can now report fake goods and those who are supplying them on the Council's website at: http://www.highland.gov.uk/counterfeits Trading Standards Manager, Gordon Robb explains: "Fake goods cheat consumers; can in some cases put their safety or health at risk; supports the criminal elements of our society and defrauds those who have invested time, money and their intellect in developing new products and brands.  
[Local Authority]26/9/2014
New Trading Standards Institute chairman appointed
Mark McGinty, a Highland Council Trading Standards Team Leader has been announced as the new Chairman of the Trading Standards Institute (TSI).   Spending 22 years in local authority trading standards, Mark began his career in the Lothian region as a trainee assistant enforcement officer following brief spells as a student in the Fife and Tayside regions.  
[Local Authority]23/9/2014
Highland Council Moves To Renew Schools In Tain
Still time to have say on Tain school consultation Around 80 members of the public turned out to a public meeting on the proposed new 3 - 18 school campus in Tain which would replace the existing Tain Royal Academy, Craighill and Knockbreck Primaries and St Duthus Special School.   The meeting was held by The Highland on the evening of Monday 15 September at Tain Royal Academy.  
[Local Authority]23/9/2014
Find out more about the range of Community Services provided in your area
You can find out more about the local services which Highland Council provides at a series of events across the Highlands, beginning on 1 October.   Community Services is a new directorate of The Highland Council that delivers many of the Council's everyday services, with staff in regular contact with the people of the Highlands.  
[Local Authority]23/9/2014
Setting the direction for the future of Caithness and Sutherland
Highland Councillors have given the go ahead for a major public consultation to help prepare a new 20 year Local Development Plan for the Caithness and Sutherland area, to be known as CaSPlan.   The Caithness and Sutherland Area Committee agreed the Main Issues Report which will be the first formal stage of preparing the new CaSPlan.  
[Local Authority]22/9/2014
Caithness & Sutherland Area Committee - First Meeting In Refurbished Wick Town Hall
The next meeting of the Caithness and Sutherland Area Committee of Highland council will be held in the newly refurbished town hall on Tuesday 23rd September 2014.   the meeting starts at 10.30am and may last until 3.00pm depending on debates and presentations.  
[Local Authority]19/9/2014
Highland Counting Officer announces votes cast in Referendum
The Counting Officer for The Highland Council area has announced the total votes cast for each answer in the Scottish Independence Referendum.   A total of 78,069 votes were cast for Yes and a total of 87,739 votes were cast for No.  
[Local Authority]17/9/2014
Third Inverness community sets up cold call control zone
Dalneigh and Columba Community Council have become the latest community to say "NO" to unwanted doorstep traders by establishing a Cold Call Control Zone.   Residents in St Mungo Road, St Margaret's Road, St John's Avenue, St Mary's Avenue, St Andrew Drive and St Ninian Drive will be covered by the initiative which is facilitated by The Highland Council’s Trading Standards and supported by Police Scotland.  
[Local Authority]17/9/2014
Accommodation Services framework agreement - supplier events
The Highland Council wishes to establish a framework agreement for Accommodation Services in the Highlands with suitably competent providers.   The framework agreement would commence on 1 December 2014 until 30 November 2017 with an option to extend for a further 12 month period.  
[Local Authority]12/9/2014
Highland Counting Officer and Police appeal for common sense in Referendum campaign.
The Highland Counting Officer for the Scottish Independence Referendum and Police Scotland have appealed for a common sense approach to Referendum campaigners in Highland following the appearance of two large items on the rock face of the former Ballachulish Quarry in Lochaber.   The items which included a large Saltire flag assumed to have been installed overnight on Saturday 6 September and a ‘YES' poster on Monday 7 September were believed to have been placed there by a climber or climbers who drilled into the rock face and bolted the items to the rock.  

[Printer Friendly Version]