Caithness Map :: Links to Site Map Paying too much for broadband? Move to PlusNet broadband and save£££s. Free setup now available - terms apply. PlusNet broadband.  

 

Highland Libraries Award For Quality Service Provision

25/1/2011

The Highland Council's Library Service has received acknowledgement for their commitment to providing high quality services at the inaugural Scottish Library Excellence Awards.

With public libraries in Scotland attracting over 30 million visitors per year and academic libraries attracting 12.8 million, the Scottish Library and Information Council (SLIC) acknowledged the achievements of Highland libraries.

The Highland Library Service was among libraries from across Scotland that received awards at the ceremony presented by Chair of the SLIC board, Christine May which took place at the Scottish Parliament.

The awards were made following the publication of the latest round of Public Library Quality Improvement Matrix (PLQIM) reports, a peer-reviewed self-evaluation tool where services are rated on a six-point scale to identify key strengths and weaknesses. Report results are used to inform the development of an improvement action plan, to ensure that public libraries provide the services that local people require.

Highland Libraries piloted the PLQIM programme and have carried out the self evaluation process since, performing highly in the provision of reading and the ethos and values category. Assessors return next month to look at leadership.

Commenting on the awards, Minister for Culture and External Affairs Fiona Hyslop said: "Scotland's public libraries are a valuable community resource, providing access to knowledge, learning and culture. They can be enjoyed by everyone and provide a diverse range of services - from reading for pleasure to education courses to wi-fi access - which can have a positive impact on the cultural health of the community.

"These awards recognise excellence in Scotland's libraries and acknowledge the hard work of those involved in reaching such a high standard. I would like to offer my congratulations to all of the award winners."

Elaine Fulton, Director of the Scottish Library and Information Council added: "The provision of library services is crucial to ensure that people have the support they need to develop their skills, realise their aspirations and contribute to the economic growth and wellbeing of the country.

"At a time when services are under scrutiny because of the pressures on public finances, it is important that we celebrate the value they add to communities and individuals.

"These awards demonstrate the commitment of library staff to delivering new, high quality, innovative services to ensure that communities have access to the information and advice that they need."

Libraries remain one of the free universal services for communities where the population can visit as individuals or groups to pursue reading for pleasure, learning or hobbies. They also support the business community, individual and community information needs and are inclusive of all age and social groups, nationalities, genders and religious beliefs.

In addition to the visitors who use general library services, libraries also have over 300,000 registered learners following formal courses and an increasing number, now over 10% of the population, use learning centres in libraries.

The event at the Scottish parliament buildings was hosted by Peter Peacock MSP who specially mentioned the ground breaking work with Social Networking and the use of the Internet that Highland Libraries have developed to provide library and information services for outlying communities to enjoy in the comfort of their own home.

To find out what Highland Libraries have to offer go to -
www.highland.gov.uk/leisureandtourism/libraries/

 

Related Businesses

 

Related Articles

[Local Authority]11/4/2014
End of the road for long-serving Highland civil engineerThumbnail for article : End of the road for long-serving Highland civil engineer
Sam MacNaughton, The Highland Council’s Head of Transport and Infrastructure today (Friday) retires after 44 years service in local government during which time he has secured many millions of pounds of investment in the Highlands to improve the Highland transport network.   Sam, who hails from Lochaber, is married to Anne and they have three daughters, Mairi, Sarah and Chirsty.  
[Local Authority]7/4/2014
Travelling to Turkey? Don’t be caught out by the new visa system says Trading Standards
The Highland Council’s Trading Standards Officers are warning sun-lovers bound for Turkey not to be caught out by a new visa system which requires for a visa to be applied for before travel.   Britons have always been issued with a visa stamp in their passports on arrival for a £10 fee, but this will begin to come to an end from 11 April 2014, meaning visitors will have to apply online for an electronic visa (e-Visa) before travel.  
[Local Authority]7/4/2014
Cross party support for Young and Novice Drivers and Graduated Driver Licensing
Highland Councillors are united in their support for proposed new legislation aimed at cutting accidents on our roads involving young drivers.   Leaders of all political groupings on the Council back the introduction of a Graduated Driver Licensing system for new drivers in Scotland, which would restrict their permissions in driving unsupervised until they have gained adequate experience.  
[Local Authority]4/4/2014
Council welcomes “outstanding” inspection report on Children’s Services
The Highland Council has warmly welcomed publication of a report by The Care Inspectorate of their recent inspection of children’s services in the Highlands.   This inspection, which took place in October and November 2013, covered the range of services in the Council area that provide services to children, young people and families, including education, health, social work, police and the voluntary sector.  
[Local Authority]1/4/2014
Commencement of the High Hedges (Scotland) Act 2013
The Highland Council today (Tuesday 1st April 2014) welcomes the commencement of the High Hedges (Scotland) Act, which brings into being new powers to resolve high hedge disputes between neighbours.   Subject to certain criteria, people across Highland are now able to apply to the Council for a 'High Hedge Notice' where a hedge on neighbouring property is having an adverse impact on the enjoyment of their home or garden as a result of loss of light.  
[Local Authority]26/3/2014
Council Leader praises "stunning" homeless prevention results
The Leader of The Highland Council Councillor Drew Hendry has praised the “stunning” success of the Council’s Homeless Prevention team in achieving a 53% reduction in homeless presentations and a 33% reduction in the use of temporary accommodation since their creation in June 2011.   Speaking at the Highland Homelessness conference in Nairn today (Wednesday) Councillor Hendry revealed that the team has worked with 4,269 households, recording a 65% "success" rate in terms of homeless presentations prevented.  
[Local Authority]25/3/2014
Leadership group set up to drive forward Highland Science Academy
A new leadership group has been set up to drive forward a Highland Science Academy that will be a catalyst for bringing new jobs and ground-breaking educational and IT advances to the region.   The move brings together The Highland Council, Skills Development Scotland (SDS), Highlands and Islands Enterprise (HIE) and the University of the Highlands and Islands in a landmark partnership that will deliver a new and innovative programme of work-based learning, ranging from pre-school to higher education.  
[Local Authority]19/3/2014
Review aims to generate further interest in Community Challenge Fund
The Highland Council has reviewed its Community Challenge Fund one year after its introduction and agreed measures to encourage and support more community groups to bid into the £1 million fund.  Three community groups have applied successfully for funding.  
[Local Authority]17/3/2014
Highland school meals price increase
Pupils, parents and carers are being informed that the price of school meals will increase in Highland primary and secondary schools from Tuesday 22 April 2014 when pupils return from the Easter holidays and the new spring-summer menu starts.   The price of a primary school two course traditional lunch will increase to £1.95 and for secondary schools to £2.15.  
[Local Authority]14/3/2014
Council agrees plans to review customer services
The Highland Council has agreed plans to implement a review of Customer Services.   The Council has agreed to spend £68,500 from the Strategic Change and Development Fund to enhance the Council’s web site so that the public can conduct more transactions online and the Service Centre, which handles phone queries from customers.  

[Printer Friendly Version]